The House Manager is responsible for managing all of the ticket agents, concession manager, and ushers. On the rare occasion, the House Manager may be responsible to act in the capacity of each of these roles.
Ticket Sales Agents
Tickets Sales Agents are responsible for ticket sales for the upcoming show, be it advanced or same day ticket sales. On the rare occassion, they may also be asked to fill in for concession staff and ushers.
The Concession Manager is responsible for acquiring refreshments, setup of the concession area, and managing all concession staff. On occasion, the Concession Manager may be required to fill in for concession staff.
Concession staff members are responsible to assist the Concession Manager in setting up the concession area, taking payment for refreshments, and clean up of the refreshment area.
Ushers are responsible for assisting audience members in finding their seating. Required to arrive 45 minutes prior to a performance's curtain call, ushers are also responsible to help clean up after the performance.